Title
Custodial Services Contracts Award (Ordinance S-45021)
Description
Request to authorize the City Manager, or his designee, to enter into two separate contracts with Flagship Airport Services, Inc. (Flagship) and Bio Janitorial Service, Inc. (Bio Janitorial) to provide custodial services at Phoenix Sky Harbor International Airport, Deer Valley Airport and Goodyear Airport (collectively referred to as "Airports") in a combined amount not to exceed $77,421,442 for the seven-year aggregate contract term. Further request authorization for the City Controller to disburse all funds related to this item.
Report
Summary
On Dec. 13, 2017, the Phoenix City Council authorized the issuance of a Request for Proposal (RFP) for two contracting opportunities under the Custodial Services RFP, large and small company categories. The small company category opportunity was reserved for small businesses, including local small businesses, with gross income less than $20.5 million over the past three years. Both contractors will provide staff, equipment, supplies and supervision necessary to furnish custodial cleaning services for 1.7 million square feet of airport facilities. Each contract will include an Employee Retention Policy, which will require the successful Offeror to hire current custodial services contract employees and retain those employees for at least 90 days.
Procurement Information
Request for Proposal (RFP) 18-006 was conducted in accordance with Administrative Regulation 3.10. Nine proposals were received and reviewed for minimum qualifications; one proposal within the small company category was deemed non-responsive.
The proposals were evaluated and scored by a five-member evaluation committee, and interviews were conducted on March 7, 2018 with the three companies in the competitive range within the large company category. The proposals were evaluated based on the following criteria (1,000 points possible):
- Operations Plan: 0-250 points.
- Qualifications and Experience: 0-200 points.
- Quality Assurance Program: 0-200 points.
- Recruitment and Retention Plan: 0-200 points.
- Pricing: 0-150 points.
The Large Company Category award recommendation is for Flagship Airport Services,Inc. based on the following consensus scoring:
Large Company Category:
Flagship Airport Services, Inc.: 932.13
ISS Facility Services, Inc.: 869.58
C&W Services: 829.05
ABM Aviation Inc.: 748.34
Triangle Services: 714.54
UBM Enterprise, Inc.: 705
The Small Company Category award recommendation is for Bio-Janitorial Services, Inc. based on the following consensus scoring:
Small Company Category:
Bio Janitorial Services, Inc.: 888
Absolute Janitorial Services: 572
The Large Company Category award recommendation was protested by an unsuccessful proposer, ISS Facility Services, Inc., on April 11, 2018. Based on the recommendation from the Judge in the Office of Administrative Hearings, the City Manager's Office denied the protest and appeal on June 28, 2018.
Contract Term
The initial five-year contract term for both the large and small company contracts will begin on or about Oct. 1, 2018. Contract provisions include two, one-year extension options which shall be exercised at the sole discretion of the Aviation Director, for a seven-year aggregate term.
Financial Impact
The total combined contract value will not exceed $77,421,442 for the seven-year aggregate contract term. Funds are available in the Aviation Department's budget.
Concurrence/Previous Council Action
On Aug. 2, 2018 the Business and Development Subcommittee (BDSC) of the Phoenix Aviation Advisory Board (PAAB) recommended approval of contract awards to Flagship Airport Services, Inc. and Bio Janitorial Services, Inc to PAAB.
On Aug. 16, 2018 PAAB recommended approval of contract awards to Flagship Airport Services, Inc. and Bio Janitorial Services, Inc. to the Downtown, Aviation, Economy and Innovation Subcommittee.
This item was recommended for approval at the Aviation and Transportation Subcommittee meeting on Sept. 25, 2018 by a vote of 3-0.
Public Outreach
A public Business Engagement Meeting was held on Nov. 30, 2017 for all interested service providers and a small company Business Engagement Meeting was held on Dec. 7, 2017 for small companies who wanted information about this business opportunity. A pre-proposal meeting with a tour was held on Dec. 20, 2017.
Location
Phoenix Sky Harbor International Airport, 3400 E. Sky Harbor Blvd.; Deer Valley Airport, 702 W. Deer Valley Road; Goodyear Airport, 1658 S. Litchfield Road, Goodyear, Ariz.
Council Districts: 1, 8, Out of City
Department
Responsible Department
This item is submitted by Deputy City Manager Deanna Jonovich and the Aviation Department.