Title
Network and Telephony Equipment and Related Services - COOP 23-004 - Amendment (Ordinance S-51730) - Citywide
Description
Request to authorize the City Manager, or his designee, to allow additional expenditures under Contracts 156956, 156962, 157085, 157086, 157080, 157018, 157513, and 160040 with World Wide Technology, LLC; Sentinel Technologies, Inc.; Hye Tech Network & Security Solutions, LLC; Enterprise Networks Solutions Inc.; Insight Public Sector, Inc.; Advanced Network Management Inc. dba ANM; Presidio Networked Solutions LLC; and Global Market Innovators, Inc. for the purchase of network and telephony equipment and services for citywide departments. Further request to authorize the City Controller to disburse all funds related to this item. The additional expenditures will not exceed $38,785,500.
Report
Summary
These contracts will provide a wide variety of network and telephony related equipment such as routers, servers, switches and controllers along with maintenance, training, and services. The equipment is designed and defined by applicable industry standards, for transporting/receiving data (data, voice, and multimedia) between connection points, destinations or endpoints. Additionally, funding is required to replace the existing Aviation Business Network (ABN) at Phoenix Sky Harbor International Airport, Phoenix Deer Valley Airport, Phoenix Goodyear Airport, their owned and operated facilities, and the two data centers before end-of-hardware support dates. Additionally, a new software-defined business network, PHX Business Network, will be implemented and will replace the existing Multiprotocol Label Switching with software-defined networking utilizing Cisco Defined Access and Cisco Application Centric Infrastructure. The existing ABN infrastructure was originally implemented in 2012 and is reaching some end-of-life and end-of-software support dates with Cisco. It is imperative that the ABN equipment be replaced prior to the end-of-hardware support dates to mitigate operational risks to the Aviation Department. The PHX Business Network will be more efficient and scalable by using Application Programming Interface calls and other software defined methods to reduce cumbersome manual processes such as logging into and configuring each network device independently.
The Information Technology Services Department (ITS) is requesting additional funds for network equipment purchases and maintenance, phone system, contact center, and Webex licensing, department equipment purchases, network security devices and licensing, as well as wireless and radio equipment. ITS will also be conducting a network equipment refresh, which will involve replacing devices across the City. Additionally, the Phoenix Fire Department and Phoenix Police Department will use these contracts to support first responder and public safety activities. The Water Services Department will use these contracts to support the Process Control Network.
This item has been reviewed and approved by the Information Technology Services Department.
Contract Term
The contract term remains unchanged, ending on June 31, 2027.
Financial Impact
Upon approval of $38,785,500 in additional funds, the revised aggregate value of the contract will not exceed $78,785,500. Funds are available in the various departments' budgets.
Concurrence/Previous Council Action
The City Council previously reviewed this request:
• Network and Telephony Equipment and Related Services Contracts 156956, 156962, 157085, 157086, 157080, 157018, 157513, and 160040, Ordinance S-48869, on July 1, 2022.
Department
Responsible Department
This item is submitted by City Manager Jeffrey Barton and the Finance Department.