Title
LexisNexis Desk Officer Reporting System - RFA 18-010-Amendment (Ordinance S-50420)
Description
Request to authorize the City Manager, or his designee, to execute amendment to Contract 149053 with LexisNexis to extend contract term and add additional expenditures. Further request to authorize the City Controller to disburse all funds related to this item. The additional expenditures will not exceed $249,796.
Title
Summary
This contract will provide unlimited online access to the Desk Officer Reporting System to include support and ongoing on-site and off-site maintenance. The Police Department's Cop Logic Detail reviews approximately 1,000 reports a month through this reporting mechanism, and the Pawn Detail reviews approximately 1,000 pawn slips. The services provide information that is imported into the Records Management System (RMS) and is used for statistical reporting along with capturing criminal intelligence information.
The system improves customer service by allowing citizens around-the-clock access to self-report certain crime types and add supplementary information. This has relieved patrol of about 1,000 calls for service per month and negates any extended response time for citizens to wait on a low-priority call. Loss of the application will create a need for more personnel to hand-process this information and will reduce the amount of revenue generated for the City. Information provided is reviewed, approved and then imported into the department's Record Management System (RMS) and routed to the Pawn Detail Unit and eventually to the countrywide pawn system at the Maricopa County Sheriff's Office (MCSO).
This item has been reviewed and approved by the Information Technology Services Department.
Contract Term
Upon approval the contract will be extended through Nov. 30, 2028.
Financial Impact
Upon approval of $249,796 in additional funds, the revised aggregate value of the contract will not exceed $436,796. Funds are available in the Police Department's budget.
Concurrence/Previous Council Action
The City Council previously reviewed this request:
- LexisNexis Desk Officer Reporting System (DORS), Contract 149053 Ordinance S-45186 on Dec 5. 2018.
Department
Responsible Department
This item is submitted by Assistant City Manager Lori Bays and the Police Department.