Title
Citizen Engagement System - RFP 18-707 - Amendment (Ordinance S-51119)
Description
Request to authorize the City Manager or his designee to execute an amendment to Contract 150694 with Synchronous Technologies Group, Inc., dba GreenRope, LLC, to extend the contract term for continued use of the City's enterprise-wide email marketing solution for the Information Technology Services Department in support of the Communications Office and departments citywide. Further request to authorize the City Controller to disburse all funds related to this item. No additional funds are needed, request to continue using Ordinance S-45898.
Report
Summary
This contract provides a hosted email marketing system which standardizes the technology to be used by the City as a list serve. It provides for an efficient and effective communication tool that delivers better dynamic and engaging content to recipients and provides important analytics that helps improve the way the City interacts with the community.
This item has been reviewed and approved by the Information Technology Services Department.
Contract Term
Upon approval the contract will be extended through July 2, 2026, with three one-year options to extend.
Financial Impact
The aggregate value of the contract will not exceed $1,100,000 and no additional funds are needed.
Concurrence/Previous Council Action
The City Council previously reviewed this request:
- Citizen Engagement System contract award - Contract 150694 (Ordinance S-45898) on July 3, 2019.
Department
Responsible Department
This item is submitted by Deputy City Manager Inger Erickson and the Information Technology Services and Communications departments.