Title
Oracle Software License and Maintenance Services in Support of Water Services Department Critical Business Applications (Ordinance S-48180)
Description
Request to authorize the City Manager, or his designee, to enter into an agreement with Oracle America, Inc. under Oracle Master Agreement 142562-AR-001, to obtain additional software licenses, maintenance, and support services for the Water Services Department's existing Oracle platform. Further request to authorize execution of amendments to the agreement as necessary within the Council-approved expenditure authority as provided below, and for the City Controller to disburse all funds related to this item. The fee for services will not exceed $314,417 (including tax).
Report
Summary
The purpose of this agreement is to obtain additional licenses and support for the Water Services Department (WSD) Technology Services Division’s existing Oracle platform. The purchase will provide Oracle products related to Customer Care & Billing (CC&B), Mobile Workforce Management - Dispatcher (MWM), and Oracle Utilities Customer Self Service Base (OUCSS) true-up to bring the department into compliance with licensing requirements and provide growth capacity for the next five years.
This item has been reviewed and approved by the Information Technology Services Department.
Contract Term
The period of performance for these services will be in accordance with the Master Agreement term, which expires on April 21, 2026.
Financial Impact
The agreement value for Oracle America, Inc. will not exceed $314,417 (including tax).
Funding is available in the Water Services Department's Operating budget.
Concurrence/Previous Council Action
The City Council approved Oracle Master Agreement 142562-AR001 (Ordinance S-47326) on Feb. 17, 2021.
Department
Responsible Department
This item is submitted by the Deputy City Manager Karen Peters and the Water Services Department.