Title
Agreement for Software and Related Services between the City of Phoenix and NAVEX Global, Inc. - 162108 - Amendment (Ordinance S-53226) - Citywide
Description
Request to authorize the City Manager, or his designee, to execute an amendment to Contract 162108 with NAVEX Global, Inc. to update the Agreement for Software and Related Services to reflect a direct agreement between the City and NAVEX Global, Inc. and allow for direct payments to NAVEX Global, Inc. from the City in order to continue providing the EthicsPoint system. Further request to authorize the City Controller to disburse all funds related to this item. The total value of the direct agreement will not exceed $290,000.
Report
Summary
This direct agreement will provide a hot-line subscription that enables employees to report instances of misconduct confidentially with the option to remain anonymous. The service includes an independent call center that operates 24 hours a day, seven days a week, 365 days a year. The annual subscription supports reporting through its case management software.
The City Auditor, Human Resources, and the Equal Opportunity departments share the annual subscription and concurrent license fees while departments such as Library, Aviation and Water Services subscribe to a certain number of dedicated licenses. In 2024, the City Auditor Department entered into the Agreement for Software and Related Services with NAVEX Global, Inc. through a reseller to use the EthicsPoint system in order to provide an integrity line management system that allowed investigators across departments to route, collaborate and complete investigations. This amendment will allow for these services to continue by way of an updated direct agreement.
This item has been reviewed and approved by the Information Technology Services Department.
Contract Term
Upon approval, the direct agreement term shall begin on or about October 31, 2026, for a five-year term with no options to extend.
Financial Impact
The total value of the direct agreement will not exceed $290,000. Funds are available in various departments' budgets.
Department
Responsible Department
This item is submitted by Assistant City Manager Ginger Spencer and the Finance Department.