Title
SAP Programming Support Services (Ordinance S-44378)
Description
Request to authorize the City Manager, or his designee, to enter into an agreement with SynterTec Consulting, Inc. to provide SAP programming and technical support services. The aggregate value of this agreement will not exceed $2,750,000. Further request authorization for the City Controller to disburse all funds related to this item.
Report
Summary
The primary function of this contract is to provide technical support services for business functions of the SAP system. The City utilizes the SAP system for critical financial accounting and reporting, procurement, accounts payables and receivables, reporting, work order management, inventory management, and plant maintenance. Due to the highly specialized programming skills, contract services are necessary to support the SAP system, which includes more than 3,000 users and interfaces with various City systems. This expenditure is necessary to provide staff augmentation for the continued programming of work processes and interfaces within SAP and will also be utilized for general system upgrades, which include security upgrades. This item has been reviewed and approved by the Information Technology Services Department.
Procurement Information
A procurement process was conducted in accordance with Administrative Regulation 3.10 utilizing the existing IT Professional Services Qualified Vendor List established by the Information Technology Services Department. Eleven vendors responded with 10 potential candidates, with two candidates being selected as the most qualified. The two candidates were interviewed and SynterTec Consulting, Inc. was selected by the panel as the most qualified to provide the necessary services.
Contract Term
The contract term is five years, beginning on or about March 26, 2018, with no options to extend.
Financial Impact
The aggregate value of this contract will not exceed $2,750,000, with estimated annual expenditures of $550,000. Funds are available in the Finance Department's operating budget related to SAP system support.
Department
Responsible Department
This item is submitted by City Manager Ed Zuercher and the Finance Department.