Title
Northrop Grumman - CAD Server Hardware for the Fire Department (Ordinance S-44221)
Description
Request authorization for the City Manager, or his designee, to enter into an agreement with Northrop Grumman for the purchase and installation of server hardware for the Computer Aided Dispatch (CAD) system for the Fire Department. The aggregate value of this agreement will not exceed $462,000. Further request authorization for the City Controller to disburse related funds.
Report
Summary
The Phoenix Fire Department (PFD) operates a Regional Dispatch Center (RDC) which currently services 28 jurisdictions and a population of over four million people throughout four counties. The CAD system is a mission critical system used by the RDC to dispatch apparatus and personnel to emergency incidents throughout these jurisdictions.
The CAD server hardware is aging and overdue for an upgrade. It is recommended that critical system hardware be updated every five to seven years. The hardware was last updated in 2006, over 10 years ago, and is no longer reliable or capable of expanding the capacity of the CAD system.
The implementation of the upgraded CAD hardware will be completed in multiple phases to minimize downtime and impacts to the RDC. The estimated timeframe for completion of the upgrade is approximately six months.
Procurement Information
Due to the proprietary nature of the software, no vendor other than Northrop Grumman can provide these services. Northrop Grumman has been the software and hardware vendor for PFD's CAD system since 1994. Their engineers are intimately familiar with the unique CAD setup and understand the business needs required by PFD partners, firefighters and residents.
Financial Impact
The total cost for the server hardware and installation shall not exceed $462,000. Funds are available in the Fire Department Operating and Capital Improvement Program budgets.
Department
Responsible Department
This item is submitted by Assistant City Manager Milton Dohoney, Jr. and the Fire Department.