Legislation Details

File #: 26-2202   
Type: Law Dept. Consolidated S-Ordinance Status: Continued
Meeting Body: City Council Formal Meeting
On agenda: 11/4/2026 Final action: 11/4/2026
Title: General Police Towing Services - Contract - RFP GGS 25-0705 - Request for Award (Ordinance S-53290) - Citywide
District: Citywide

Title

General Police Towing Services - Contract - RFP GGS 25-0705 - Request for Award (Ordinance S-53290) - Citywide

 

Description

Request to authorize the City Manager, or the City Manager's designee, to enter into contracts with ACT Towing, Inc. dba All City Towing and First Class Automotive Transport, LLC dba First Class to provide General Police Towing Services for the Phoenix Police Department (PPD). Further request to authorize the City Controller to disburse all funds related to this item. The total combined value of the contracts will not exceed $1,035,752. Request to apportion the total combined value among the contract awardees based on the City's needs and resources at the City Manager's, or his designee's, discretion.

 

Report

Summary

This contract will provide General Police Towing Services dispatched via requests made by the PPD to assist citizens involved in accidents; tow abandoned vehicles, vehicles left in roadways and illegally parked vehicles; and conduct other law enforcement impounds as needed. Towing services are required within 30 minutes from the time PPD calls the provider. PPD also requires auctioning services when vehicles have been lawfully impounded and determined to be abandoned by the Arizona Department of Transportation Motor Vehicle Division.

 

PPD requires towing services 24 hours per day, seven days per week, throughout all seven police precincts. For the purposes of towing services, the precincts are divided into four zones. There are four contracts, one for each Zone as follows: Zone A (Black Mountain and Cactus Park precincts), Zone B (Desert Horizon and Mountain View precincts), Zone C (Maryvale-Estrella precinct) and Zone D (South Mountain and Central City precincts).

 

Procurement Information

A Request for Proposal procurement was processed in accordance with City of Phoenix Administrative Regulation 3.10. Three vendors submitted proposals deemed responsive and responsible. An evaluation committee of City staff evaluated those offers based on the following criteria with a maximum possible point total of 1,000:

 

Qualifications and Experience (400 points)

Method of Approach (350 points)

Pricing (250 points)

 

After reaching consensus, the evaluation committee recommends award to the following vendors by Zone:

 

ZONE A: ACT Towing, Inc. dba All City Towing: 897.69 points

ZONE B: ACT Towing, Inc. dba All City Towing: 903.69 points

ZONE C: First Class Automotive Transport, LLC dba First Class: 648.18 points

ZONE D: ACT Towing, Inc. dba All City Towing: 890.19 points

 

Contract Term

The contracts will begin on or about January 1, 2027, for a five-year term with five one-year options to extend.

 

Financial Impact

The aggregate contracts value will not exceed $1,035,752. Funding is available in the Police Department's operating budget.

 

Department

Responsible Department

This item is submitted by Assistant City Manager Lori Bays and the Police Department.