Title
Employee Assistance Program and Elder Care Services (Ordinance S-48354)
Description
Request to authorize the City Manager, or his designee, to enter into a contract with ComPsych Corporation to provide an Employee Assistance Program, elder care services, and Public Safety traumatic event counseling in an amount not to exceed $5,441,465 for a five-year period. Further request authorization for the City Controller to disburse all funds related to this item.
Report
Summary
The Employee Assistance Program and Elder Care Services agreement is needed to provide a broad range of services to full-time City employees and their household members including 12 free counseling sessions for any issue of personal concern; elder care referrals and counseling; onsite critical incident stress debriefings; supervisor referrals; employee training, and, substance abuse professional services. City retirees also receive elder care services.
Public Safety personnel from the Police and Fire Departments in certain non-sworn classifications that are identified with duties that expose them to the same traumatic events as sworn personnel, are eligible to receive 36 sessions of traumatic event counseling per event. Traumatic event counseling for Police and Fire Department Public Safety personnel is required by Arizona law effective August 2018. The City expanded these benefits to include specific non-sworn classifications.
Procurement Information
RFP HR 21-004 was conducted in accordance with Administrative Regulation 3.10. The Human Resources Department received two proposals. The Notice of Solicitation was emailed to 111 vendors registered in ProcurePHX.
The offers were scored on the following criteria: Qualifications and Experience (325 points), Method of Approach (425 points) and Price (250 points). Evaluation occurred by a six-person panel. The evaluation committee determined that one offer was within the competitive range. The competitive offeror submitted a Best and Final Offer (BAFO). After reviewing the BAFO response, it was the consensus of the evaluation committee to recommend awarding the contract to ComPsych Corporation.
The scores were as follows:
- ComPsych Corporation: 791.22
- Magellan Healthcare, Inc.: 466.80
The Acting Human Resources Director recommends the offer from ComPsych Corporation be accepted as the highest scored, responsive, and responsible offeror.
Contract Term
The five-year contract shall begin on or about April 1, 2022.
Financial Impact
The aggregate five-year contract value for these services shall not exceed $5,441,465. For Employee Assistance Program and Elder Care Services, $852,138 in aggregate is available in the Human Resources Department's budget, and $474,842 in aggregate is available in the Police Department's budget. For Public Safety traumatic event counseling, $880,615 in aggregate is available in the Police Department's budget, and $3,233,870 in aggregate is available in the Fire Department's budget.
Department
Responsible Department
This item is submitted by Assistant City Manager Lori Bays and the Human Resources, Police and Fire departments.