Title
Bus Operations Control Center and Data Collection Services - Request for Award (Ordinance S-46455)
Description
Request to authorize the City Manager, or his designee, to enter into an agreement with Transdev Services, Inc. to provide management and oversight of the City’s Operations Control Center (OCC) and Data Collection Services, and to authorize execution of amendments to the agreement as necessary within the Council-approved expenditure authority provided below. Further request to authorize the City Controller to disburse all funds related to this item. The total contract value with options is estimated at $14,361,642, which will be funded as a component of the T2050 plan.
Report
Summary
The primary function of the OCC is to manage the City’s fixed route (bus) transit fleet using the regional Computer Aided Dispatch / Automatic Vehicle Locator (CAD/AVL) system. Transit vehicles are managed by the OCC in revenue service, deadheading (i.e., out of service) to and from service end points, performing special event services, and holding area buses to be inserted into routes as they operate from the City’s North, South and West facilities. The OCC provides oversight independent of the transit operations contractors, which directly manage transit services operating from the City’s transit facilities.
The OCC’s management of the City’s bus operations includes oversight of 48 routes and 22 million revenue service miles-per-year. The OCC responds to over 65,000 monthly radio calls and text messages received directly from bus operators, and over 3,000 phone calls monthly from Phoenix Police and Fire departments and Valley Metro customer service personnel. Ridership data gathered from the OCC’s data collection function is provided to the Federal Transit Administration’s (FTA) NTD program, which leads to the apportionment of federal transit formula funds.
The current agreement with Transdev for these services is set to expire on June 30, 2020. In April 2019, the Public Transit Department received City Council approval to solicit a new agreement, and in August 2019 issued a Request for Proposals (RFP).
Procurement Information
The fixed-price contract will consist of a five-year base term beginning July 1, 2020, with an additional two-year option to extend at the City’s discretion. The extension option will be exercised only if it is in the City’s best interest to do so and the contractor has performed satisfactorily during the base period.
The Public Transit Department issued RFP PTD19-008 in accordance with City procurement regulations. Three proposals were received from:
- First Transit, Inc.
- RATP Dev USA
- Transdev Services, Inc.
An evaluation committee of qualified regional transit staff conducted the proposal evaluations, requested clarifications from proposers, and recommended a proposer for award of the agreement. The evaluators were supported by an advisory team of subject-matter experts who provided insight into aspects of the RFPs scope of work and technical specifications. Both the evaluation and technical committees included staff with transit backgrounds from the City of Phoenix and regional transit partners.
The proposals were evaluated on the following criteria (1,000 points possible):
- Fee schedule (500 points)
- Offeror’s qualifications, experience and performance (200 points)
- Offeror’s proposed organizational structure (150 points)
- Offeror’s understanding of the scope of work and transition plan (150 points)
The evaluation committee met with technical advisors in December 2019 to discuss and evaluate the proposals. Following those meetings, the Committee arrived at a consensus score for each evaluation criterion, except price. A price analysis was performed by the procurement officer, with the point score for price added to the technical proposal scores. The final scores are shown below (1,000 points max):
- Transdev: 940 points (selected vendor)
- RATP Dev USA: 911 points
- First Transit, Inc.: 748 points
Consistent with the solicitation terms and conditions, the committee reached consensus that the combination of Transdev’s technical score and overall price warrants a contract award.
Contract Term
The agreement will begin on or about July 1, 2020, for a five-year term, with an additional two-year option to extend at the City’s discretion.
Financial Impact
The agreement value for Transdev Services, Inc., including the option period, will not exceed $14,361,642. Funding for the first agreement year amount of $1,831,253 is available in the Public Transit Department’s Fiscal Year 2020-21 proposed operating budget. This will be funded as a component of the T2050 plan.
Concurrence/Previous Council Action
- This item was recommended for approval at the Citizen's Transportation Commission meeting on Feb. 27, 2020, by a vote of 11-0.
- This item was recommended for approval at the Transportation, Infrastructure and Innovation Subcommittee meeting on March 4, 2020, by a vote of 4-0.
Location
302 N. First Ave.
Council District: 7
Department
Responsible Department
This item is submitted by Deputy City Manager Mario Paniagua and the Public Transit Department.