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File #: 25-1300   
Type: Ordinance-S Status: Adopted
Meeting Body: City Council Formal Meeting
On agenda: 10/15/2025 Final action: 10/15/2025
Title: NG9-1-1 Call-Handling Equipment - State of Arizona Cooperative Contract- COOP 24-0332 - Amendment (Ordinance S-52300) - Citywide
District: Citywide

Title

NG9-1-1 Call-Handling Equipment - State of Arizona Cooperative Contract- COOP 24-0332 - Amendment (Ordinance S-52300) - Citywide

 

Description

Request to authorize the City Manager, or the City Manager's designee, to allow additional expenditures under Contract 161184 with AT&T Enterprises, LLC for the purchase of Next Generation 9-1-1 (NG9-1-1) call-handling equipment and services for the Fire and Police Departments. Further request to authorize the City Controller to disburse all funds related to this item. The additional expenditures will not exceed $653,699.

 

Report

Summary

This contract will provide NG9-1-1 services to the citizens of and visitors to the City of Phoenix. NG9-1-1 is designed to provide access to emergency services from all connected communications sources and provide multimedia data capabilities for Public Safety Answering Points (PSAPs) and other emergency service organizations. The State of Arizona currently provides the 9-1-1 network that PSAPs must be linked to in order to accept and route incoming 9-1-1 calls and texts. The City of Phoenix uses the State of Arizona Contract CTR055782 to purchase 9-1-1 call-handling equipment, ensuring uninterrupted access to the state's 9-1-1 network. Additional funds are needed to purchase dedicated AT&T system and equipment technicians to support the City's 9-1-1 system. The technicians will be directly assigned to the Phoenix Police Department's emergency center to assist in minimizing outages and ensuring public safety during emergency situations.

 

Contract Term

The contract term remains unchanged, ending on June 20, 2026.

 

Financial Impact

Upon approval of $653,699 in additional funds, the revised aggregate value of the contract will not exceed $12,551,478. Funds are available in the Police Department's operating budget.

 

Concurrence/Previous Council Action

The City Council previously reviewed this request:

  • NG9-1-1 Call-Handling Equipment - State of Arizona Cooperative Contract - 166184 (Ordinance S-51060) on June 26, 2024.

 

Department

Responsible Department

This item is submitted by Assistant City Manager Lori Bays and the Fire and Police departments.