Title
Foreign Language Interpretation and Translation Services - Requirements Contract (Ordinance S-47614)
Description
Request to authorize the City Manager, or his designee, to enter into a cooperative participating agreement with Language Line Services, Inc. for as-needed Interpretation and Translation Services for citywide use. A cooperative contract was established by the State of Arizona under solicitation number ADSPO18-00008136. Further request authorization for the City Controller to disburse all funds related to this item. The aggregate contract value will not exceed $250,000.
Report
Summary
The contract will provide City departments access to certified interpreters and/or translators. As-needed services will include in-person interpretation services, telephone interpretation services, and document translation services. Interpretation and Translation services are needed to provide the public the ability to communicate in more than 70 languages with public safety personnel during emergency and non-emergency scenarios. Document translation services of legal documents, forms, booklets, and pamphlets are needed by city departments.
Procurement Information
In accordance with Administrative Regulation 3.10, a participating agreement is required when the City uses a cooperative agreement from another public agency. The contract was awarded through competitive processes consistent with the City's procurement processes, as set forth in the Phoenix City Code, chapter 43.
The State of Arizona ADSPO18-212895 contract for Interpretation and Translation services as required by the City of Phoenix's departments. The contract was awarded on Aug. 28, 2018. The use of this cooperative will provide the City national discounts on these services. Additionally, review of pricing and availability from registered small and local businesses indicates that this cooperative contract offers the best value to the City.
Upon City Council approval of this item, a purchasing agreement incorporating the City's terms and conditions will be fully executed between Language Line Services, Inc. and the City.
Both the American Bar Association and National Institute of Government Purchasing endorses the use of Cooperative Agreements by municipalities and other public institutions. As established best practice in government procurement, Cooperative Agreements provide extensive benefits to procurement officials by leveraging volume purchasing for maximum cost benefit and ensuring best value.
The Deputy Finance Director recommends that the cooperative participating agreement with Language Line Services, Inc. be accepted.
Contract Term
The one-year contract term will begin on or about June 1, 2021. Provisions of the contract include an option to extend the term up to one additional year, which may be exercised by the City Manager or designee.
Financial Impact
The aggregate contract value will not exceed $250,000. Funds are available in various departments' budgets.
Department
Responsible Department
This item is submitted by City Manager Ed Zuercher and the Finance Department.