Title
Oracle Citywide Software and Hardware Maintenance and Support (Ordinance S-46787)
Description
Request to authorize the City Manager, or his designee, to amend Ordinance S-43373 and add additional expenditures for citywide software licensing, support and maintenance with Oracle America, Inc. (Oracle) under the Master Services Agreement 142562, in an amount not to exceed $6,050,000 for the Information Technology Services Department, on behalf of departments Citywide. Further request authorization for the City Controller to disburse all funds related to this item.
Report
Summary
The City uses Oracle application and technologies in multiple departments and for several critical Citywide systems, such as the Police Department's Records Management System, the Customer Care and Billing system used for municipal billing, the Human Capital Management system used for human resources and payroll functions, the Planning and Development Department's permitting system, and the citywide Business Intelligence infrastructure. These systems are critical to City operations, as they bring in revenue from permitting, water, and solid waste billing, and because they manage critical operations.
The reason for the additional requested payment authority is because Information Technology Services has consolidated the management of sub-agreements and payments made to Oracle, and works with departments to evaluate licensing, support and maintenance for Oracle software in use by the City. Information Technology Services is requesting this funding for continued support and maintenance on behalf of all City departments.
Contract Term
The Oracle Master Services contract is valid through April 21, 2021.
Financial Impact
Additional funds in the amount of $6,050,000 are needed to continue to utilize Oracle citywide software licensing, and hardware maintenance and support. Funds are available in the various departments' budgets.
Department
Responsible Department
This item is submitted by Deputy City Manager Toni Maccarone and the Information Technology Services Department.