Title
Authorization to Amend Contract 160325 with Human Services Campus, Inc. d/b/a Keys to Change to Increase Authority and Extend Term (Ordinance S-52892) - District 7
Description
Request authorization for the City Manager, or the City Manager's designee, to amend Contract 160325 with Human Services Campus, Inc. dba Keys to Change to extend contract term through June 30, 2027, and add funding up to $1.5 million for Key Campus Operations in Fiscal Year 2026-27. The revised total contract value will not exceed $4,750,000. Further request authorization for the City Controller to disburse all funds related to this item for the contract life. Funds are available from the Office of Homeless Solutions General Fund Allocation.
Report
Summary
Keys to Change provides essential services and operations for unsheltered individuals experiencing homelessness on the Key Campus. Services are provided 365 days per year, 7 days per week, and 24 hours per day, including holidays. Directly and through its partner organizations on the Key Campus, Keys to Change provides shelter, food, navigation, case management, access postal services, workforce development, and housing, among other services. Keys to Change recognizes the urgent need for providing essential services to individuals experiencing homelessness and is committed to providing services in alignment with the City of Phoenix’s Strategies to Address Homelessness Plan. The agency’s programs include services for the homeless that serve thousands each day. The additional funding will be used for the continued support of the Key Campus operations and to comply with zoning stipulations for the site. Specifically, city funding will be used to ensure the Brian Garcia Welcome Center is open 24 hours per day, provide daily neighborhood clean up efforts, provide campus security and operate a property storage program for individuals utilizing campus services.
Contract Term
The new term of the contract will begin on or about July 1, 2026 and run through June 30, 2027.
Financial Impact
The new total value of this contract shall not exceed $4,750,000. Funding is available through the Office of Homeless Solution's General Fund allocation.
Concurrence/Previous Council Action
On February 21, 2024, the City Council approved Contract 160325 with Ordinance S-50614.
On March 5, 2025, the City Council approved an increase in funding with Ordinance S-51710.
On July 2, 2025, the City Council approved an increase in funding with Ordinance S-52022.
Location
204 South 12th Avenue
Council District: 7
Department
Responsible Department
This item is submitted by Deputy City Manager Gina Montes and the Office of Homeless Solutions.