Title
Transit Scheduling and Dispatch Software Upgrade and Maintenance Agreement Extension (Ordinance S-52988) - Citywide
Description
Request to authorize the City Manager, or their designee, to enter into a technology consulting professional services agreement with GIRO, Inc. to upgrade HASTUS, the region's transit scheduling and vehicle dispatch software, and to extend the associated software maintenance agreement (Contract 155092) for two years to correspond to the life of the upgraded software. Further recommend the City Council to grant an exception pursuant to Phoenix City Code 42-20 to authorize inclusion of indemnification and assumption of liability provisions that would otherwise be prohibited by Phoenix City Code 42-18. Further request to authorize the City Controller to disburse all funds related to this item. The cost of the upgrade and extended maintenance agreement will not exceed $2,790,000.
Report
Summary
HASTUS is the transit scheduling and dispatch software used by the City and its regional transit partners, including Valley Metro. This software enables transit planners and schedulers to create bus and light rail schedules and plan transit services. Upgrading the HASTUS environment to version 2026 ensures our regional scheduling system remains aligned with current technology standards. City transit staff, regional transit partners, and contractors rely on this information to ensure efficient service planning and delivery to transit passengers.
The Public Transit Department (PTD) requests additional approval to extend the current HASTUS software maintenance agreement by two years to ensure full coverage throughout the useful life of the upgraded system. The upgrade to the HASTUS software provides an expected system life of approximately seven years, while the current maintenance and support contract covers only five. To ensure the City receives the full operational benefit and useful life of the upgraded system, PTD must extend the existing maintenance and support agreement by an additional two years.
This item has been reviewed and approved by the Information Technology Services Department.
Procurement Information
Under City Code and Administrative Regulation 3.10, the competitive procurement process was waived as a result of a Determination Memo citing GIRO, Inc. as the sole source for its services. GIRO, Inc. does not certify other vendors to provide services for its proprietary HASTUS software.
Contract Term
The professional services agreement will have a two-year term, beginning on or about July 1, 2026. The new end date of the software maintenance agreement will be February 9, 2033.
Financial Impact
The cost of the license upgrade and software maintenance extension will not exceed $2,790,000 (including taxes), with the cost of the software upgrade not to exceed $970,000 and the cost for additional years of the maintenance agreement not to exceed $1,820,000. Funds are available in the Public Transit Department’s budget. PTD will also recover a portion of the costs for supporting this software on behalf of the region through its intergovernmental agreements with other regional transit providers.
Concurrence/Previous Council Action
• This item was recommended for approval at the Transportation, Infrastructure and Planning Subcommittee meeting on May 20, 2026, by a vote of 3-0.
Department
Responsible Department
This item is submitted by Deputy City Manager Amber Williamson and the Public Transit Department.