Title
Adven Capital Group, LLC, doing business as Service IT Direct
Description
For $10,448.28 in payment authority to purchase hardware and software maintenance support for the Phoenix Fire Department (PFD) CAD system. The PFD system supports the entire valley for Fire and Medical Emergency dispatch of first responders. Maintenance support is provided for three servers that house the PFD CAD public safety mission critical system which includes 24/7 on-site response for hardware support, including parts and materials, and 24/7 remote software support for the operating system. Continuous support is needed to mitigate the risk of an extended outage due to a hardware or operating system failure.