Title
Aviation Department Information Technology Staffing Services Request for Proposals
Description
Request to authorize the City Manager, or his designee, to issue a Request for Proposals (RFP) for multiple professional services agreements to provide information technology (IT) staffing services for the Aviation Department. The total estimated cost of the agreements over their five-year terms will not exceed $20 million, with an estimated annual expenditure of $4 million.
Report
Summary
The Technology Division of the Aviation Department currently uses 27 contracted IT staff from five different vendors to provide additional IT staff to support technology systems at Phoenix Sky Harbor International Airport (PHX). The contracted IT staff are used to augment the 50 full-time City of Phoenix IT employees assigned to the Technology Division. Without the additional staffing, the Technology Division does not have enough full-time employees to support the numerous critical systems at PHX, including the Access Control and Alarm Monitoring System (ACAMS), the Operations Security Portal (OSP) for badging, the Video Surveillance System (VSS), the Parking Revenue Control System (PRCS), and the common use systems for the airlines (i.e., paging, checkpoint wait times, flight information displays, common use kiosks, and automated passport control kiosks). These systems are crucial to airport operations and passenger and employee safety, so they must be supported 24 hours a day, seven days a week, 365 days a year. IT staffing augmentation is the only way to ensure that these systems are managed and supported for the ongoing operation of PHX.
The current agreements with 22nd Century Staffing, Inc. (Contract 139376); RW Staffing Solutions, LLC (Contract 139377); Scott Business Group, LLC (Contract 139374); Solu Technology Partners, LLC (Contract 139416); and Tech Data Corporation dba Signature Technology Group, Inc. (Contract 139415) will expire on Sept. 30, 2019.
This item has been reviewed and approved by the Information Technology Services Department.
Procurement Information
The Aviation Department will solicit for IT staffing services to award multiple agreements using the RFP process. Responsive and responsible proposals will be evaluated according to the following evaluation criteria:
- Experience with providing temporary IT staff placement to the public sector.
- Method of approach to the scope of services.
- Fee schedule.
The highest ranked proposers will be recommended for contract award.
Contract Term
The terms of the agreements will be five years beginning on Oct. 1, 2019 and expiring on Sept. 30, 2024.
Financial Impact
The total estimated cost of the agreements over their five-year terms will not exceed $20 million, with an estimated annual expenditure of $4 million.
Concurrence/Previous Council Action
This item was recommended for approval at the Aviation and Transportation Subcommittee meeting on March 26, 2019, by a vote of 3-0.
Location
Phoenix Sky Harbor International Airport, 3400 E. Sky Harbor Blvd.
Council District: 8
Department
Responsible Department
This item is submitted by Assistant City Manager Deanna Jonovich and the Aviation Department.