Title
Information Technology Professional Services - Requirements Contract ADPSO17-0006933D (Ordinance S-47922)
Description
Request to authorize the City Manager, or his designee, to allow additional expenditures under Contract 148480 with Guidesoft, Inc. for the purchase of managed services provider Information Technology professional services for citywide use. Further request authorization for the City Controller to disburse all funds related to this item. The additional expenditures will not exceed $3,810,000.
Report
Summary
This contract provides IT professional services through a managed service provider for technology projects and initiatives throughout the City, such as project management, system implementation, data conversion, and hardware and software configuration. Additional funds are needed due to usage that has been higher than originally anticipated and to support projects including Information Technology Services’ enterprise-wide network and firewall improvements project; positions to support the Finance Department's SAP infrastructure; the Fire Department's Electronic Patient Care Reporting and CAD Modernization projects; migration of legacy data that is no longer supported; End User Device Replacement Program; IT Asset Management and Unified Print Program; Police Records Management System project; and positions to support the Water Services Department’s Permit and Compliance System and Technology Services Division. Additionally, this contract enables the City to obtain contracted IT staff to assist with ongoing work assignments when necessary. The departments currently utilizing these contract services include the Fire, Human Services, Information Technology Services, Parks and Recreation, Police, Street Transportation and Water Services departments.
Contract Term
The contract term is Sept. 6, 2018 through Aug. 31, 2023.
Financial Impact
Upon approval of $3,810,000 in additional funds, the revised aggregate value of the contract will not exceed $7,476,000. Funds are available in the various departments’ budgets.
Concurrence/Previous Council Action
This contract was originally approved by City Council on Sept. 5, 2018 for an original aggregate value of $1,100,000. On Dec. 5, 2018, City Council authorized an additional expenditure in the amount of $200,000 and on Nov. 20, 2019 approved an additional expenditure in the amount of $2,366,000 increasing the aggregate value to $3,666,000.
Department
Responsible Department
This item is submitted by City Manager Ed Zuercher and the Finance Department.