Title
Covert Audio and Video Subscription Service Contract - RFA-24-0185 Request for Award (Ordinance S-51660) - Citywide
Description
Request to authorize the City Manager, or his designee, to enter into a contract with Callyo 2009 Corp. to provide covert audio and video subscription services for the City of Phoenix Police Department. Further request an exception to the indemnity and assumption of liability provisions of Phoenix City Code Section 42-18. Further request to authorize the City Controller to disburse all funds related to this item. The total value of the contract will not exceed $206,052.
Report
Summary
This contract will provide the capability of recording audio and video for officers while working undercover investigations. The audio and video services assist officer safety by allowing all involved investigators, surveillance officers, and supervisors to surreptitiously monitor the activity of an undercover detective. The recorded telephonic conversations, audio, and video assist in providing significant evidence against the suspect. These services reduce staff hours spent in court allowing investigators to complete additional investigations and reduces the exposure of undercover officers.
The Drug Enforcement Bureau (DEB) Street Enforcement squads and the Human Exploitation and Trafficking squads will utilize the subscriptions for undercover investigations. Callyo has been in continuous use at DEB since 2019 to visually and audibly capture evidence obtained in undercover interactions with suspects as well as a measure of officer safety to monitor for any hazards while engaging with a suspect. It is an application-based product which allows the user to move it from device to device utilizing existing hardware. Additionally, the recorded telephonic conversations, audio, and video assists in prosecution by providing significant evidence against the suspect. Recently, the Maricopa County Attorney's Office has indicated that a drug sales case must be supported by audio/video evidence.
This item has been reviewed and approved by the Information Technology Services Department.
Procurement Information
In accordance with Administrative Regulation 3.10, standard competition was waived as a result of an approved Determination Memo based on the following reason: Special Circumstances Without Competition. Callyo 2009 Corp. (Callyo) is an exclusive provider of this type of service which is used for undercover investigations. Research was conducted by the City of Phoenix Police Department, and it was determined that there is only one provider. Callyo products are manufactured, sold, and distributed exclusively by Callyo.
Contract Term
The contract will begin on or about March 1, 2025, for a three-year term with two one-year options to extend.
Financial Impact
The aggregate contract value for will not exceed $206,052 for the five-year aggregate term. Funding is available in the City of Phoenix Police Department's budget.
Department
Responsible Department
This item is submitted by Assistant City Manager Lori Bays and the Police Department.