Title
Learning Management System - RFP HR 20-122 (Ordinance S-46893)
Description
Request to authorize the City Manager, or his designee, to enter into a contract with eSkillz Corp. to provide a learning management solution to the City for a five-year period. Further request authorization for the City Controller to disburse funds related to this item. The five-year aggregate value of all contracts will not exceed $2,853,935.
Report
Summary
Considering the COVID-19 pandemic, the City has an immediate need to provide remote learning and other critical employee training and development services virtually to avoid the health and liability risk associated with in-person learning and assessment. This contract is to provide a learning management solution to be used citywide. With a citywide vision to work smarter, spend wisely, and provide excellent customer service, the City welcomes and encourages innovative solutions that would satisfy all three tenets.
The proposed solution includes an eLearning platform, scheduling tools, reporting tools, mobile access, and resource sharing. These tools will help ensure regulatory compliance, maintain consistency in learning and administration and provide the ability to track and report on learning. The solution will also increase employee development, customer service, and organizational uniformity and efficiencies; thereby, assisting the City in meeting organizational goals.
Procurement Information
RFP HR 20-101 was conducted in accordance with Administrative Regulation 3.10. The Notice of Solicitation was emailed to 491 technology firms. The Human Resources Department received 10 proposals.
The offers were scored on the following criteria (1,000 total points): Requirements (400 points), Pricing (250 points), Method of Approach (200 points), and Qualifications, Experience and References (150 points). Evaluation occurred by a seven-person committee from various departments. The evaluation committee determined that three proposals were within the competitive range, and those proposers were invited to participate in demonstrations. At the completion of the demonstrations, all proposals within the competitive range moved forward to the Best and Final Offer (BAFO) process. After reviewing the BAFO responses, it was the consensus of the evaluation committee to recommend entering into negotiations with the highest scored offeror. Negotiations with the highest scored offeror were not successful due to the proposer and its subcontractor not agreeing with the City’s terms and conditions required by Phoenix City Code. Because negotiations with the highest scored offeror were not successful and they were deemed non-responsive, the City entered into negotiations with the next highest scored offeror, eSkillz Corp. This process was successful and eSkillz agreed to all of the City’s terms and conditions.
The scores in the competitive range were as follows:
The Educe Group: 870.50 points
eSkillz Corp.: 835.50 points
LSI Consulting: 821 points
The Human Resources Director and the Chief Information Officer recommend the offer from eSkillz Corp. be accepted as the highest scored of the responsive and responsible offerors.
Contract Term
The five-year contract shall begin on or about Aug. 26, 2020.
Financial Impact
The five-year aggregate value of the contract will not exceed $2,853,935. CARES Act funds will be utilized as allowed under the legislation, and other costs will be distributed amongst departments. Funds are available in various City departments’ budgets.
Department
Responsible Department
This item is submitted by Deputy City Manager Toni Maccarone and the Human Resources Department.