Title
Purchase of Oracle Licenses for Neighborhood Services Department (Ordinance S-43483)
Description
Request authorization for the City Manager, or his designee, to purchase additional Oracle Webcenter Portal licenses from Oracle America, Inc. (Vendor 3013727) off of the City's Oracle Master Agreement (Contract 142562). Further request authorization for the City Controller to disburse all funds in an amount not to exceed $302,400.
Report
Summary
Currently the Neighborhood Services Department (NSD) Revitalization Division’s case management system is a custom-built application that was designed in 1998 and has not had any available vendor support for more than 12 years. The current system relies on a number of antiquated software technologies that have not been supported by major vendors like Microsoft in more than 10 years, which results in a risk of failure and security. NSD staff is working with the Information Technology Services Department to utilize existing Oracle Business Process Management software to create a replacement Case Management system. The Oracle Webcenter Portal licenses are required to provide NSD users with proper visibility to case details, workflow tasks and embedded access to outside resources such as Maricopa County Assessor’s Office web site. Additionally, the licenses will allow for NSD to leverage existing mobile technologies to enable staff to create, review and update cases in the field as appropriate. NSD plans to further leverage the Oracle Webcenter Portal and Business Process Management applications to replace many other applications that also rely on old technologies as well as tracking spreadsheets.
Financial Impact
The total purchase shall not exceed $302,400. Funds are available in the Neighborhood Services Department budget using Community Development Block Grant and general funds.
Concurrence/Previous Council Action
City Council authorized Information Technology Services to establish the City's Oracle Master Agreement, Contract 142562, on Oct. 21, 2015 for a three-year term beginning Oct. 25, 2015, with two one-year extension options. This item has been reviewed and approved by the Information Technology Services Department.
Department
Responsible Department
This item is submitted by Deputy City Manager Deanna Jonovich and the Neighborhood Services Department.