Title
Customer Engagement Software Contract - EXC 23-003 - Amendment (Ordinance S-51240)
Description
Request to authorize the City Manager, or his designee to allow additional expenditures under Contract 157137 with Zencity Technologies US, Inc. for the purchase of community engagement software for the Communications Office. Further request to authorize the City Controller to disburse all funds related to this item. The additional expenditures will not exceed $829,880.
Report
Summary
This contract provides a web-based platform to analyze data obtained from relevant sources that include topics as it relates to the City. It also has the capacity to produce reports and surveys that will provide information on how the community views and engages with the City.
Contract Term
The contract term remains unchanged, ending on August 31, 2025 with two, one-year options to extend, in one-year increments.
Financial Impact
Upon approval of $829,880 in additional funds, the revised aggregate value of the contract will not exceed $1,786,880. Funds are available in the Communications Office's budget.
Concurrence/Previous Council Action
The City Council previously reviewed this request:
- Customer Engagement Software Contract, Contract 157137 (Ordinance S-48907) on August 31, 2022.
Department
Responsible Department
This item is submitted by City Manager Jeffrey Barton and the Communications Office.