Title
Enter into Contract with Northrop Grumman for Regional Computer Aided Dispatching (CAD) Maintenance and Support Services (Ordinance S-44609)
Description
Request authorization for the City Manager, or his designee, to enter into a contract with Northrop Grumman for Regional Computer Aided Dispatching (CAD) maintenance and support services beginning on July 1, 2019. The initial term will be for five years, and because of the criticality of the system, two one-year options are also being requested for a total possible contract term of seven years. The seven-year possible contract period will not exceed $1,600,000. Authorization is also requested for the City Controller to disburse the necessary funds.
Report
Summary
On July 1, 2014, the City entered into a contract with Northrop Grumman for software maintenance and support for the Fire Department's regional CAD system, which is the technological foundation of all the Fire Department's operational and response capabilities. CAD includes GPS mapping that allows firefighters to locate addresses and is the bedrock of the 911 dispatch system. If Phoenix's CAD system goes offline, not only are Phoenix residents impacted by the inability to be effectively served by the 911 system, 26 additional jurisdictions who rely on the CAD system to provide automatic and mutual aid would be negatively impacted in the same way. The CAD system serves over 3.5 million people over 2,900 square miles with almost 500,000 calls answered annually.
This request is for a five-year contract with two possible one-year options. This new contract would supersede and replace all terms of the previous two contracts: "Northrop Grumman Systems Corporation Master Maintenance Agreement" from August 2014 (Contract #139125-0) and "Northrop Grumman Systems Corporation Software Maintenance Sub-Agreement" from August 2014 (Contract #139125-SUB-0).
Procurement Information
In accordance with Administrative Regulation 3.10, normal competition was waived as a result of a Determination Memo citing the unusual nature of the goods and services that require a specific vendor. Business Investment Request #2006 has been approved by the Information Technology Services Department.
Contract Term
This request is to enter into a new contract for a potential of seven maximum years (initial five-year term, plus two possible one-year options).
Financial Impact
The total cost for this five-year contract plus two one-year options will not exceed $1,600,000. Funds are available in the Fire Department's budget and also through annual CAD fees received through reimbursement from Phoenix's CAD partners.
Concurrence/Previous Council Action
The original maintenance and support services contract with Northrop Grumman was approved by City Council on May 4, 2005.
Department
Responsible Department
This item is submitted by Assistant City Manager Milton Dohoney, Jr. and the Fire Department.