Title
Professional Services for Network Support (Ordinance S-43706)
Description
Request authorization for the City Manager, or his designee, to enter into a contract with Integrity Network Solutions, LLC; Intraedge, Inc.; Kollasoft, Inc.; and Scott Business Group, LLC, to provide professional information technology (IT) network support services on an as-needed basis, for a total amount not to exceed $5 million. Further request authorization for the City Controller to disburse all funds related to this item.
Report
Summary
As technology projects citywide are planned, implemented, updated, and streamlined, professional network technology specialists such as Network Technicians, Network Engineers, and Senior Network Engineers are needed to provide specific and unique expertise and temporarily augment staff to ensure projects are successful. Because the number and complexity of citywide IT projects can vary over time, the City utilizes contract technicians to ensure expenses only occur as needed. This model also provides flexibility and allows the City to select technicians with skill sets and experience specific to the IT project being undertaken. Historically, the Information Technology Services Department has released a solicitation each time a network support service resource was required, which is inefficient due to the additional time and work required to conduct multiple procurement processes. This request establishes a Qualified Vendors List (QVL) to streamline the process and allow qualified network professionals to be selected from any one of four vendors over the term of the QVL. This also helps ensure selection of the best candidate for each project.
Procurement Information
The four vendors were selected through a competitive procurement in compliance with City policy and code, and utilizing the IT Professional Services QVL. In May 2017, 16 vendors in the Network, Voice and Infrastructure categories of the QVL were invited to participate in this professional services requirements contract. Ten of those vendors were City-certified small business enterprises. Six vendors responded and were evaluated by a panel of subject matter experts. The panel recommended four of the six vendors listed above, two of which are City-certified small business enterprises.
Contract Term
The initial contracts will be for two years beginning on or about July 1, 2017, and ending on or about June 30, 2019, with three one-year extensions to be exercised if in the best interest of the City to do so.
Financial Impact
The contracts will be used on an as-needed basis, in an amount not to exceed $5 million, inclusive of all extensions. The annual amount is expected to be $1 million, based on the historical usage of contracted resources.
Department
Responsible Department
This item is submitted by Deputy City Manager Mario Paniagua and the Information Technology Services Department.