Title
Internet-Based Electronic Credit Card Payment Processing Support Services - Amendment (Ordinance S-53254) - Citywide
Description
Request to authorize the City Manager, or his designee, to allow additional expenditures and extend the term under Contract 97062 with Cybersource Corporation for the purchase of internet-based electronic credit card processing support services for the Finance and the Information Technology Services Departments. Further request an exception to the indemnity and assumption of liability provisions of Phoenix City Code Section 42-18. Further request to authorize the City Controller to disburse all funds related to this item. The additional expenditures will not exceed $30,000.
Report
Summary
This contract provides internet-based electronic credit card processing support services. Cybersource has served as the City's credit card processing solution for more than 20 years. Various City departments rely on Cybersource for their operational payment needs. These departments have established integrations and workflows that require Cybersource to ensure uninterrupted acceptance of credit card payments for critical City services, and Cybersource remains the only system capable of supporting the City departments without service disruption.
This item has been reviewed and approved by the Information Technology Services Department.
Contract Term
Upon approval the contract will be extended through June 30, 2028.
Financial Impact
Upon approval of $30,000 in additional funds, the revised aggregate value of the contract will not exceed $1,726,000. Funds are available in the Finance and Information Technology Services department budgets.
Concurrence/Previous Council Action
The City Council previously reviewed this request:
- Internet-Based Electronic Credit Card Payment Processing Support Services Contract 97062 on April 11, 2001.
- Internet-Based Electronic Credit Card Payment Processing Support Services Contract 97062 (Ordinance S-37961-l) on June 8, 2011.
- Internet-Based Electronic Credit Card Payment Processing Support Services Contract 97062 (Ordinance S-38829-ak) on May 30, 2012.
- Internet-Based Electronic Credit Card Payment Processing Support Services Contract 97062 (Ordinance S-39879-am) on June 5, 2013.
- Internet-Based Electronic Credit Card Payment Processing Support Services Contract 97062 (Ordinance S-40958-ae) on June 18, 2014.
- Internet-Based Electronic Credit Card Payment Processing Support Services Contract 97062 (Ordinance S-41807-o) on June 17, 2015.
- Internet-Based Electronic Credit Card Payment Processing Support Services Contract 97062 (Ordinance S-42682-v) on June 22, 2016.
- Internet-Based Electronic Credit Card Payment Processing Support Services Contract 97062 (Ordinance S-43530-0045) on May 31, 2017.
- Internet-Based Electronic Credit Card Payment Processing Support Services Contract 97062 (Ordinance S-44824-0016) on June 27, 2018.
- Internet-Based Electronic Credit Card Payment Processing Support Services Contract 97062 (Ordinance S-45584-0020) on May 1, 2019.
- Internet-Based Electronic Credit Card Payment Processing Support Services Contract 97062 (Ordinance S-48449-0019) on April 6, 2022.
Department
Responsible Department
This item is submitted by Assistant City Manager Ginger Spencer, Deputy City Manager David Mathews and the Finance and Information Technology Services departments.